Frequently Asked Questions

What are your hours / locations?

Our Adoption Center is located at 31 Glendale Ave, Asheville, NC 28803.  For more information on adopting click here.

Our Adoption Center hours are:
Monday – CLOSED
Tuesday – 11am-6pm
Wednesday – 11am-6pm
Thursday – 11am-6pm
Friday – 11am-6pm
Saturday – 11am-6pm
Sunday – CLOSED

Re-Tail Store Hours

Thrift Store Hours

What should I do if I find a stray animal?

If the animal is friendly and responds to you, look for ID tags or a microchip tag on the animal’s collar and contact their parents and make arrangements to safely return the animal to it’s home!

If you can’t approach or safely contain the animal, please call Animal Services and give them detailed information about the animal in need so they can assist:
City of Asheville Animal Control Services: 828-252-1110
Buncombe County Animal Control Services: 828-250-6670

All stray animals need to go through the Buncombe County shelter for a stray hold. You may bring a found pet to the Buncombe County Animal Shelter (BCAS) during their business hours, Monday – Saturday, 9 a.m. – 6 p.m. BCAS is located at 16 Forever Friend Lane.

If you have found wildlife in need in Buncombe County, reach out to Edith Allen Wildlife or Appalachian Wildlife Refuge.

See our found an animal page for more information

What should I do if I need to surrender my pet?

If you need assistance with a behavioral problem we are always willing to assist to keep a pet in the home (e-mail and check out our online behavior resources HERE). However, we understand that sometimes animals need to find new homes for various reasons. To fill out an intake request or for information about courtesy posts please click here.

How do I adopt an animal? How do I know if an animal has already been adopted?

Our website is always up to date because the database we use to keep track of animals in our system updates the website as soon as animals are made available.  If you are interested in an animal you saw on social media or heard about, check our ADOPT page and click on the animal to fill out an application online.  That is the fastest way to make sure you are in line to adopt that animal.

Our animals are always first come, first serve as long as the application is approved for that animal.

If the animal says “courtesy” posting, contact the current owner directly using the contact information provided in the post.  These animals are not in our custody and we cannot adopt them out.

Are my donations to your organization tax deductible?

Yes! We are a registered 501c3 organization and are always happy to provide a donation receipt for tax purposes, as well as a year-end total receipt for monthly donors.

What are your fees for adopting?

Adoption Fees:

$300 – Puppies (6 months & under)
$300 – Adult Dogs (under 25 pounds)
$100 – Adult Dogs (over 6 months & over 25 pounds)
$75 – Kittens (6 months & under)
$40 – Adult Cats (over 6 months)
Fee Waived  – Cats and Dogs over 8 years
$50 – Rabbits, Ferrets, Chinchillas, Hedgehogs
$10 – Gerbils, Hamsters, Rats, and Guinea Pigs


Adoptable animals will always be up-to-date on shots, spayed/neutered, and microchipped.

Are you a No-Kill rescue?

Yes!  Read about the definition of No-Kill and what it means to us HERE.

What do I need to bring when adopting an animal?

When adopting any animal, please have your payment for the adoption fee, a driver’s license or ID, and a safe way to transport the animal home. For dogs, bring a harness/collar and leash – or purchase them at our Re-Tail Store. For cats please bring a cat carrier – or purchase one at our Re-Tail Store we also have cardboard carriers available for a $10 fee. For small animals, bring an enclosure or carrier to transport them home.

I know of an animal in an abusive situation – what do I do?

Brother Wolf deeply cares about how all animals are treated in our community. We work with the Buncombe County Sheriff’s Office and the City of Asheville Police Department to report animal abuse and neglect. To report animal abuse, neglect or cruelty in the City of Asheville, please call Animal Services at (828) 252-1110. To report abuse, neglect or animal cruelty in Buncombe County, please call the Sheriff’s Office of Animal Services at (828) 250-6670.

How can I get involved?

ADOPT            FOSTER            DONATE            VOLUNTEER

Have more questions?  E-mail us at!