New Volunteer Opportunities
We have some exciting new volunteer opportunities that have arisen as Brother Wolf continues to expand our mission of providing the resources and life saving programs to build a No-Kill community. Please email firstname.lastname@example.org if you are interested in either of these new opportunities.
Rescue and Adoption Front Desk Volunteer
Department: Front Desk
Hours and days will vary depending on organizational needs. Includes weekend and holiday work.
Immediate Supervisor: Volunteer Coordinator
General Position Summary:
The Rescue and Adoption Volunteer is responsible for helping to ensure that all visitors to BWAR have a positive experience. The Rescue and Adoption volunteer provides accurate and appropriate information to the public, and ensures that information and requests that come into the Front Desk are disseminated appropriately within the organization. The Rescue and Adoption volunteer ensures that all necessary paperwork and data is processed in a timely and accurate manner and filed accordingly.
Essential Function/Major Responsibilities:
– Treats all animals and humans humanely, properly, and with compassion at all times, regardless of the situation or circumstance. Is non-judgemental with people when dealing with owner surrenders.
– Always maintains a friendly demeanor and provides excellent customer service while assisting with adoptions, volunteers, fosters, donors or other BWAR staff.
– Promotes a humane and caring attitude toward all animals and people.
– Ensures phone calls are answered promptly and all email and voicemail messages are returned/processed in a timely fashion.
– Assists the public with requests for services for BWAR’s community programs
– Assists with tracking metrics for BWAR’s public assistance programs
– Assists with ensuring proper adoption screening of all applicants.
– Assists with ensuring appropriate and timely communication with all adoption applications
– Processes adoptions as necessary.
– Assists with lost and found animals.
– Refers the public to outside resources and partner organizations as necessary.
– Provides tour to the public upon request.
– Works with donors to accept monetary and “in-kind” donations at the front desk and provides them with appropriate tax forms/documentation.
– Puts received donations in the appropriate place in a timely manner.
– Helps to ensure files are appropriately maintained and organized.
– Keeps front desk and the front of the adoption center outside clean, free of clutter/tripping hazards.
– Helps to ensure daily, thorough cleaning of the entire adoption center, including ensuring that all miscellaneous items and donations are disbursed properly throughout the BWAR campus.
– Fills in for other areas and performing other tasks/functions as needed, including helping out at special events.
– Must be at least 18 years of age. Bilingual skills a plus.
– Excellent interpersonal, communication, customer service, and time management skills essential.
– Genuine affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
– Ability to remain calm and de-escalate difficult situations as necessary.
– Excellent multitasking skills are essential.
– Ability and initiative, working with minimal supervision and direction.
– Maturity, excellent judgment, and a professional, personal appearance.
– Ability to read, write, and understand English is required.
– Ability to identify medical and behavioral problems immediately and communicate them effectively to the medical manager or immediate supervisor.
– Foster and nurture relationships and public relations beneficial to the organization and our programs.
– Understand, agree with, and live the BWAR mission, values, and vision.
– Familiarity with companion animals, knowledge of their behavior or experience working with or volunteering with a rescue group, humane society, foster care involvement, or other animal welfare agency is a plus.
– Comfort and ability to work with animals of unknown disposition and those who exhibit medical and other problems, as well as aggressive tendencies.
– Ability to work in stressful and emotional situations and handle them professionally and compassionately.
– Physical ability to walk and or stand on your feet throughout a normal workday required. Ability to bend and squat.
– Physical ability to engage in repetitive motions of legs, arms, and hands and to hear and see clearly.
– Allergic conditions, which may be aggravated when handling or working with animals, may be a disqualification.
– High school graduation required.
Outward Hounds Hiking Club Leader
Just like so many other programs at Brother Wolf, the Outward Hounds Hiking Club continues to be hugely successful. We are in need of some more volunteers to sign up to be hike leaders. The type of volunteer we are looking for is someone that is both dog savvy and knows their way around many of our local hiking trails. A hike leader is responsible for making sure that each hiker has a dog that suits their skill level and to make sure that each hiker has a basic knowledge of dog hiking etiquette. To become a hike leader you need to be an active volunteer, you need to have taken our “Harnessing Brother Wolf Dogs” Class, you must be 21+ years old, and have attended at least four Outward Hounds Hikes before you can begin leading. In addition to being dog savvy, you will also need to be comfortable dealing with groups of people.
At this time we offer the hikes on Wednesday, Thursday, and Sunday mornings. If those days do not fit with your schedule, we are open to offering more hikes throughout the week at different times. Email email@example.com for more information.